Support
Guides for each part of BookRunner, and a person to write to when a guide doesn't cover it.
On the desk
Where bankers run issuances and where the intelligence is read.4 · 2 LIVE · 2 BETAThe platform
LiveWhere an issuance is run: the live board, the workspace, investor records, and the conversation history behind every allocation.
BookRunner Direct — desktop
LiveThe investor deal inbox in a browser, for investors who read on a screen rather than a phone.
Sabra for Zoom
BetaSabra attends publicly announced issuer calls and files each one against the issuer, so the call becomes part of the record instead of one analyst's notes.
MCP
BetaReach your own BookRunner data from the AI tools you already use, under the same permissions you have in the platform.
In the pocket
How investors receive an issuance and reply to it, on the channels they already use.3 · 2 LIVE · 1 PLANNEDDirect — mobile
LiveThe installable investor app. Open the deals you've been sent and ask questions answered from the offering documents.
An issuance arrives in the thread the investor already reads. Questions are answered there, with the banker watching.
Telegram
PlannedThe same conversation on Telegram, for desks and funds that live there instead.
Common questions
A meeting participant that attends publicly announced investor calls on behalf of a bank using BookRunner. It joins with camera and microphone off, and it does not speak, chat or ask questions. The Sabra for Zoom guide sets out exactly what it records and how a host removes it.
Links are issued to one person and expire. Ask the banker who sent it to reissue, or write to us with the deal name and the address it was sent to.
Email support@bookrunner.app with “Security” in the subject. Our security posture is set out on the security page.